Shipping policy

Effective Date: September 3, 2026

At TitanPeak, we are committed to providing reliable shipping and clear delivery information for every order placed through Titan-Peak.shop.

Shipping Locations

We currently ship orders to customers in:

United States
United Kingdom

Shipping availability may vary depending on the product, destination, size, weight, and shipping requirements.

Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

You will receive an order confirmation after your purchase and shipping confirmation with tracking information once your order has been dispatched, when tracking is available.

Delivery Time

Our standard estimated delivery time is 3–5 business days after the order has been processed and shipped.

Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

Shipping Costs

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Some products may have different shipping costs because of their size, weight, or special handling requirements.

Large and Heavy Equipment

Certain Home, Automotive, Construction, and Outdoor Equipment products may require specialized handling or delivery arrangements due to their size or weight.

For these products, delivery procedures may vary depending on the destination and carrier. Customers should ensure that the delivery location is accessible and suitable for receiving the ordered equipment.

If special delivery requirements apply to your order, we may contact you using the information provided at checkout.

Tracking Information

When tracking is available, shipping information will be provided after your order has been dispatched.

Tracking updates may take some time to appear after the carrier receives the shipment.

Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost in transit, please contact us at Help@titan-peak.shop.

We will review the shipment status and work with the applicable shipping carrier to determine the appropriate next steps.

Damaged Packages

Please inspect your package when it arrives. If your order arrives damaged, contact us as soon as possible at Help@titan-peak.shop and provide your order number and, where possible, photographs of the packaging and damaged item.

We will review the situation and assist with the appropriate resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.

United Kingdom Orders

For orders shipped to the United Kingdom, customers may be responsible for applicable customs duties, import taxes, or other charges where required by law and depending on the shipment and destination.